Terms of service
Effective date: 26 September 2026. Version 0.9.0-beta.3.
Professional use only
FormHush is intended exclusively for professionals and businesses (B2B), acting for purposes related to their trade, business or profession. By subscribing, you confirm that you act in that capacity.
Service and acceptable use
FormHush receives, classifies and temporarily stores form submissions, then attempts delivery to configured destinations. Tested in several languages; classification quality can vary. Classification may be incorrect; check your dashboard regularly. Do not submit unlawful content, credentials, sensitive data or unsolicited bulk messages. You must have authority and a lawful basis to process the submitted data, inform senders and protect account keys.
Plans and billing
- Free: 0 USD per month, 100 submissions per UTC calendar month.
- Solo: 9 USD per month, 1,000 submissions per UTC calendar month.
- Studio: 29 USD per month, 5,000 submissions per UTC calendar month.
Accepted submissions reserve a place in the account's shared quota while sorting. Classified spam and sales pitches release that place. Honeypot spam does not use the quota. Rate limits still apply to every request. Quotas reset each UTC calendar month, separately from the billing anniversary. Requests beyond quota or rate limits are explicitly rejected and must be retried; there are no automatic overage charges. The empty website honeypot field is required.
Polar is the default Merchant of Record. Checkout displays the final amount, applicable taxes and renewal date before purchase. Paid monthly subscriptions renew until cancelled. Cancel through the Polar customer portal or contact hello@formhush.com before renewal. Cancellation keeps access through the paid period. Request refunds through Polar or our support address; applicable mandatory refund and withdrawal rights remain unaffected. Your install block is emailed after checkout.
Availability and delivery
Accepted messages are stored before classification. If Jev fails, messages are marked Unsorted and queued for forwarding to configured channels. Delivery failures are retried and remain visible for operator recovery. Third-party delivery and uninterrupted availability are not guaranteed. The 30-day deletion policy still applies: export records you need to keep.
Suspension and termination
We may suspend ingestion and outgoing delivery for an account used for abuse, unlawful activity or material breach. Existing messages remain accessible for review and export until retention expires. Contact support to request review or restoration. You can delete your account and cancel renewal from the dashboard. A payment event does not lift an administrative suspension.
Responsibility and disputes
You are responsible for your form notices, lawful data collection and destination settings. Each party is responsible for losses caused by its breach to the extent required by applicable law. These terms do not exclude liability or consumer rights that cannot lawfully be excluded. Contact hello@formhush.com first to resolve a dispute; applicable mandatory law and competent courts remain available.